Telehealth consultations available for bariatric surgery and general surgery
Patient Information

Our Approach

When clients contact us looking for help, we focus on a simple process that puts our patients’ priorities first. Our mission is to make life easier for you and provide realistic, long-term solutions. That way, you can enjoy an increased quality of life and embrace a healthier lifestyle as soon as possible.

Here’s how it works.
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Your New Health Starts Here
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Step One

Book a Consultation

Contact us to book a consultation with Dr Wong or Dr Lim. We recommend getting a referral from your doctor to see us in order to be able to claim a Medicare rebate from your initial consultation. If you need, we will provide you with a referral template and information about our practice to take straight to your doctor.
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Step Two


Your first appointment with our team will last one to two hours. In this session, we will assess you thoroughly, taking into consideration your circumstances and goals. We will also provide you with vital information related to obesity or any other topic that concerns you.

This assessment will help us to determine the best treatment plan for your needs. The information and guidance we offer you will empower you with the knowledge to make an informed decision about your future healthcare.

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Step Three

Collaboration & Planning

We will work collaboratively with you to create a comprehensive Bariatric Care Pathway. This is a detailed plan that will help you to determine the relevant Allied Health Support and most appropriate treatment for your needs.

As a part of this process, we will arrange any relevant investigations, such as blood tests or gastroscopies, as part of planning for your surgery. Before proceeding with surgery, we will meet you for a final confirmation appointment to review any available test results and documents. We will also conduct the relevant pre-operative safety assessments.

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Step Four


Your surgery date will be arranged through our Bariatric Care Coordinator. Your surgery will be performed at North West Private Hospital or Mater Private Hospital.
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Step Five

After Care Plan & Support

Following your surgery, you will receive the dedicated support that our practice is well known for.

You will be well supported by our team to help you to adopt and maintain a balanced and healthy lifestyle, which optimises the results from your surgery.

We will work collaboratively with you and the Allied Health team to help you achieve the full potential of your surgery, in accordance with your Bariatric Care Pathway created prior to surgery. . We will also facilitate any other ongoing treatment that you require.
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Frequently asked questions

Your first consultation with Dr Wong or Dr Lim and one of our Bariatric Nurses will take approximately one hour. In this session, it is important that we get to know you both as a person and a patient in order to be able to help you best.

This session will give us an understanding of your circumstances and offer some information about potential treatment options. We’ll conduct a thorough assessment of your health and your goals for the future, allowing us to ultimately make the best decision regarding your treatment.

It’s important not to rush this stage of the process so that we can offer the most appropriate treatment plan for you.

Obesity is a chronic condition; beating it isn’t a race! We have a program specifically designed to enhance your long-term success with surgery as well as maximise your safety. Therefore it is important to follow the process which can take 2-3 weeks at a minimum.

We understand how anxious you may be to start your obesity surgery, but our care pathway teaches process, patience and planning. This process in itself is therapeutic and will help you start to develop those all-important long-term skills to hasten your recovery and improve your chances of success in the post-surgery phase.

YES! Bariatric surgery is very safe with major complications occurring at a rate significantly less than 1%, and close to 0.1% for Dr Wong’s practice.

Stomachs are made to expand and will not remain exactly the same size forever. The most important factor is to focus on eating a healthy and balanced diet, and regulate your portions based on your nutritional requirements, not your feelings.

By regulating diet in this manner, even if your sleeve or pouch does stretch, it will not necessarily result in significant weight gain.

There are several different factors which can determine whether or not you end up with excess skin after weight loss, such as genetics, body composition, skin tone and shape, and the amount of weight lost. Some of our clients do experience loose skin, while others do not. Some patients who do decide to have skin removal surgery in order to combat this.

We do not recommend that you smoke and drink alcohol post-surgery, as this can lead to complications. Further, we always advocate for our patients to improve their health by avoiding smoking and drinking alcohol, not only for these immediate impacts but also to promote better health on a long-term basis.

The most suitable procedure for you will depend on several factors. Selecting a bariatric procedure that is most suitable for you involves a comprehensive discussion with Dr Wong or Dr Lim. This discussion will take into consideration your weight, medical problems, surgical history, eating habits, genetics, funding status, presence of reflux, and, of course, your preferences.

We advise that you keep an open mind. Selecting the right procedure is not like selecting a pair of shoes; you should take time to weigh up your options and make an informed decision about your procedure.

Find out more about procedures here.

Learn More

Dr Wong keeps a prospective database on all his patients which monitors the incidence of reflux and other potential problems among his patients. This is part of the quality control measures at BGOS.

Currently, only 3-4% of Dr Wong’s sleeve patients have reflux symptoms.

Less than 1% of patients have occasional bile reflux symptoms after mini-gastric bypass.

These rates of reflux are low in comparison to what is generally seen. This is achieved by careful patient and procedure selection, and by utilising appropriate surgical technical considerations to reduce the risk of reflux.

Obesity is a chronic disease, which means that it needs constant management. Patients are always at risk of relapse. This risk can be minimised by appropriate procedure choice at the start, and addressing potential factors that contribute to weight gain in conjunction with the surgery.

By creating a comprehensive management plan tailored to each patient’s needs, we can address the ongoing management of these potential weight gain factors. Not everything can be fixed by surgery, and this is a strength of Dr Wong’s bariatric program. Dr Wong has a revision rate of 1% over 5 years.

It is recommended that patients do not drive for one week after surgery. Some patients will still not be fully recovered and require another full or part week to recover sufficiently to drive. By this time, you should be off any strong pain medications and be able to react to unexpected hazards or changes in road conditions without causing discomfort or pain to yourself.

There is no such thing as a predetermined goal weight. You cannot decide what weight you want to become and expect surgery to help you become this weight. The process does not work this way.

Our care model involves a holistic approach, instead of focusing heavily on goal weights and setting expectations to lose a certain number of kilos. In our opinion, this focus on the number on the scales can negatively affect self-esteem, body image issues and mental health.

Most people have chosen to have bariatric surgery because they are sick of weight loss failure and constantly monitoring their weight on the scales. We want you to break that habit also and focus on non-scale victories.

The most important part of post-surgery care is focusing on adopting healthy eating and lifestyle behaviours. This will help you to achieve maximal success with surgery. If you follow these practices, you will be the healthiest that your body will allow through surgery. That way, you can achieve what you wanted from the surgery – to improve your health.

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